BuildDirect is committed to providing exceptional customer service. Here is a small sampling of feedback from our satisfied customers...

I got my Formosa Stone in less than a week. The product is really nice for the price, it looks great on my house and you would never know I paid less than $3 a square foot on the product.
Ryan V.   Simi Valley, CA   April 10, 2008

The stone is great quality. I can't wait to install it to our house!! It is going to look great. It was very easy to order and home delivery was no problem, Thank you
Liisa T.   Astoria, OR   March 28, 2008

Thank you for the positive experience.
Terry Y.   Hot Springs, SD   March 22, 2008

Very professional and great product!
Roy W.   Albuquerque, NM   March 3, 2008

Nothing negative. The deals sound too good to be true, but they are true. The product was as advertised, good communication and shipping was very fast with nothing broken. I am a very satisfied customer.
Julian L.   Cardston, AB   February 12, 2008

BuildDirect has been nothing but awesome to deal with. Your customer service is unparalelled. You should offer to train Home Depot folks.
Margie P.   Artesia, NM   January 31, 2008

Thanks for all of your help. It was a pleasant experience, and I would deal with your company again.
Corrinne S.   Brooks, AB   January 4, 2008

Great communication! I just started the installation of the stone, and so far so good, it looks awesome. Overall a wonderful experience, great price, great product, fast shipping, and BuildDirect was a pleasure to deal with.
Chris S.   Powell River, BC   December 3, 2007

I will admit I was hesitant to place such an order online not knowing everything about the trade, but BuildDirect was easy to use and a very pleasant experience. I would gladly use the site again.
Dave D.   Sykesville, MD   November 30, 2007

I am a very happy new customer and will refer people to use BuildDirect.com.
Tammy F.   New Paltz, NY   November 16, 2007

The prices are excellent
Sharon B.   Kamloops, BC   November 15, 2007

was very pleased with the quality and appearance of the stone. My greatest concern was the authentic look of the stone, and I was extremely pleased. The stone looks great!!! I installed it on three full walls on the exterior of my garage/workshop, and it looks wonderful. It went up easy and everyone loves the way it looks!! A great addition to my log home. I would recommend this product to anyone.
Dennis G.   Friendswood, TX   November 9, 2007

You can't tell this from real stone once it's on the wall. This stuff is very durable. The fact that it has a scratch coat on the stone itself helps it to adhere to the scratch coat on the wall. Some brands out there don't have the scratch on the stone.This product makes a beautiful exspensive looking home at a fraction of the cost of real stone.
Linda B.   Corinth, ME   October 19, 2007

Customer Service was very attentive and helpfull as before.
Matt W.   Kelowna, BC   September 19, 2007

Customer Service was easy to work with.
Adam W.   Pocatello, ID   September 7, 2007

was a wonderful experience. Most of the time getting things shipped across the border is a nightmare and you guys did it without a hitch.
Jessica B.   Grafton, ON   August 30, 2007

Overall excellent product. Would highly recommend to friends and already have.
Dean S.   Estevan, SK   August 26, 2007

Great way to save on purchases.
John R.   Radium Hot Springs, BC   August 15, 2007

I just started to install the stones. We are very happy with the product and service.
Kelly W.   Tacoma, WA   August 14, 2007

Everyone loves the carmel blend
Eric R.   Holland, NY   August 6, 2007

I was real impressed with the customer service. When people told me they would call back with an answer, they called back with the answer. I would use BuildDirect again and I am recommending it to all my friends.
Preston M.   Rupert, ID   July 23, 2007

My husband is a stone mason of thirty years and he is impressed with the product!!
Rosemarie Wison B.   Spokane, WA   May 2, 2007

Completely satisfied, I'll be glad to recommend your site!
Elizabeth W.   La Porte, TX   April 5, 2007

I received excellent support and customer service from Build Direct. I am thrilled with the product and it was much cheaper than the product I could have purchased in my own home town!
Donna S.   Wheat Ridge, CO   March 8, 2007

Very good support and costs.
Eugene K.   Long Grove, IL   December 28, 2006

First big order by the internet and I am very pleased!
Francis M.   Horsham, PA   December 13, 2006

Your factory staff was outstanding. They were very clear on the installation instructions. They helped greatly with the loading and with their friendly manner.
James R.   Newport, WA   November 22, 2006

I will use Build Direct again!
Cindy B.   Filer, ID   November 16, 2006

We were very happy to find your store online, we were able to purchase the stone siding from you at approximately one half the cost of what we would have paid locally, and received it in the same amount of time it would have taken from the local supplier.Our siding ended up being one of the few things that came in under budget, thanks to your online store.
Daniel M.   South Hannibal, NY   November 10, 2006

Your price was excellent.
Scott K.   Burr Ridge, IL   October 20, 2006